Rental Rights;
if you are being evicted

By the end of this section, you will:

  • Know what to do if you receive an eviction notice from your landlord or letting agent
  • Know where to get support if you are homeless or at risk of homeslessness

Legal Support

Getting an eviction notice is unpleasant and can be very distressing.

The most important thing to remember is to seek professional support immediately, either from Shelter Cymru, Citizen’s Advice or the Council’s Housing Support Team.

The flowchart below might help you.

Remember, don’t panic!  Your landlord has to follow the correct procedure to evict you, so you will not have to move right away.  In some cases, you can be supported to stay in your home.

Valid or Not

An eviction notice will not be valid if…

It was issued within 6 months of the start of the tenancy

It gives you less than 6 months’ notice period

You were not provided with a Written Contract within 14 days

Your landlord / agent is not registered and licensed

The property is not Fit for Human Habitation

Never assume a notice is not valid! Check first by contacting Shelter Cymru or Citizen’s Advice.

Do not withhold rent unless you have taken legal advice.

Do not breach your contract rules even if an eviction notice is not valid.

Always be polite and keep communicating with your landlord / agent.

Homelessness Services in Newport

These services are for people experiencing homelessness, sofa-surfing, street-based living, temporarily housed or about to be evicted.
Newport City Council
Housing Options

This is the main place to go for housing support if you are homeless or at risk of homelessness in Newport.

01633 656656

rehousing.services@newport.gov.uk

POBL Housing Support Hub

You can drop into The Hive on Stow Hill to receive face-to-face support and advice on housing.

The Gap

If you are a Refugee, Asylum Seeker or Migrant, you can go here for specialist support. They have welcoming international groups, food sharing, youth services, and more.

They will also help you access other services.

01633 221908

sanctuary@thegap.wales

REMEMBER

Private renting can be challenging and stressful.  Knowing your rights can help you to feel more in control and safe.

But, renting can also work out well, and it can provide you with a safe, suitable and secure home.

Use the information from this page to give you the best chance of finding somewhere to rent, staying on good terms with your landlord, and remaining in your home.

And remember the 3 golden rules:

  • Know your rights and responsibilities
  • Communicate effectively
  • Get support early
Scroll to Top